The domain name renewal was successful after expiration, but the website cannot be opened

Here’s the English version of the troubleshooting guide for website inaccessibility after domain renewal:

Why Your Website Won’t Open After Domain Renewal? (Troubleshooting Guide)

If your website remains inaccessible after successfully renewing your domain, follow these steps to identify and resolve the issue:

1. DNS Cache Not Updated

• Cause: DNS propagation delays (typically 24–48 hours) or cached stale records on your device/ISP.
• Fix:
• Flush Local DNS:
  • Windows: Run ipconfig /flushdns in Command Prompt.
  • macOS/Linux: Use sudo dscacheutil -flushcache (or sudo systemd-resolve --flush-caches).
• Switch to Public DNS: Temporarily use Google (8.8.8.8) or Cloudflare (1.1.1.1).
• Check Propagation: Verify global DNS updates via WhatsMyDNS.

2. Domain Status Still Locked

• Cause: Post-expiry renewal may leave domains in clientHold/serverHold (registry lock).
• Fix:
• Log in to your registrar’s dashboard and check if the status shows “OK” or “Active”.
• Contact support to manually unlock (may take hours).

3. Hosting/Server Issues

• Possible Causes:
• Incorrect A/CNAME records (e.g., IP changed during expiry).
• Hosting account suspension or data loss.
• Fix:
• Verify DNS records point to the correct server IP.
• Check hosting control panel (e.g., cPanel) for intact files/databases.
• Contact your host to confirm service restoration.

4. Expired SSL Certificate

• Symptom: Browser shows “Not Secure” warnings.
• Fix: Renew or reinstall your SSL certificate (e.g., Let’s Encrypt).

5. Local Network/Browser Cache

• Steps:
• Test in incognito mode or another browser.
• Try accessing via mobile data (bypass local network).
• Clear browser cache (Ctrl+Shift+Del).

6. Registrar/DNS Service Failure

• Action:
• Edit your local hosts file (map domain to server IP) to test direct access.
• Contact your registrar to confirm DNS server health.

Quick Checklist

Still Stuck?

• Contact Support: Provide:
• WHOIS screenshot.
• ping/tracert results.
• Browser console errors (e.g., 500/404).

If unresolved after 48 hours, escalate to your registrar—manual intervention may be needed to fully restore service.